Accessibility Statement

FAQ

About our products
What are the benefits of linen?
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As well as being exceptionally soft, linen's natural long fibers help to regulate your body temperature as you sleep with its breathability and high moisture absorbency. It's also perfectly weighted which helps to ease you into a wonderful deep sleep.

Linen is perfect for every season - fresh in the summer and warm in the winter. Another great quality of linen bedding is that it gets softer and softer with wear. The production of linen is very sustainable as every part of the flax plant can be used. It is a rotation crop, farmed naturally in small batches. Head to our Journal to find out more about the wonderful fabric that is linen, as well as information on how to care for your linen bedding.

Where is Piglet in Bed’s 100% linen bedding and linen blend bedding made?
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All our 100% linen bedding and linen blend bedding is made by our partner in Portugal. Their family-run textile mill is set in a charming historic city, surrounded by rolling hills, vineyards and lush greenery. With a century of expertise, the mill has grown from two secondhand looms to a thriving business with 70 in action today. The linen we use across all of our linen collections is sourced from Europe and is OEKO-Tex Standard 100 certified. Head to our Journal to find out more about linen - one of the most sustainable fabrics on the market - as well as information on how to care for your linen bedding

What is the composition of Piglet in Bed’s linen blend bedding? 
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Woven from a mix of 55% European linen and 45% long staple cotton, our linen blend bedding combines the effortless look of linen with the softness of cotton.

Where is Piglet in Bed's cotton made
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All the cotton in our bedding and towels is sourced in partnership with the Better Cotton Initiative, the world’s leading sustainability initiative for cotton. The cotton is then woven and sewn in Portugal and China, in facilities that are OEKO-Tex Standard 100 certified. Head to our Journal to find out all about our cotton bedding and towel collections, from sourcing information to care instructions. 

Where are Piglet in Bed’s towels made?
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All of our cotton towels are made in Portugal, in a facility accredited to OEKO-Tex Standard 100 and with a BSCI (Business Social Compliance Initiative) high rating of A.  All of the cotton in our towels is sourced in partnership with the Better Cotton Initiative.  Better Cotton is the world’s largest cotton sustainability programme with the aim of helping cotton communities thrive while protecting and restoring the environment. Head to our Journal to find all the important details on our towel collection, from sourcing information to care instructions. 

Where are your wool blankets made?
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Our wool blankets are made in Yorkshire  from 100% non-mulesed merino wool. The blankets are skillfully woven by one of the UK’s oldest wool mills, using local craftsmanship and traditional methods. To meet the makers of our woolen blanket collection and learn more about their methods and sustainability practices, read our Journal post entitled In Bed With…Moon

Where is your merino wool bedding from?
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The merino wool in our bedding inserts (duvets, pillows and mattress toppers) is sourced from Italy and is certified to be humanely sourced from flocks that are free-range and not farmed. The bedding is then produced by a family run company in Romania. Find out more about the benefits of sleeping in merino wool as well as everything you need to know about caring for your merino wool bedding in our Journal. Alternatively, you can hear our founder Jessica Hanley talk about our collection in this informative video

How do I look after my linen?
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There is a common misconception that linen Is a tricky fabric to care for but it is actually very durable and low maintenance.

Linen is a natural fabric that becomes softer and more absorbent with use (which is why we are such big fans) and Is a breeze to care for. Here are a few pointers to help you make your linens last.

Washing:
Linen can be machine washed as well as hand washed. However, dry cleaning is not recommended.

Wash on a warm gentle cycle. A 40 degree wash is perfect for removing dirt and natural body oils, dissolving washing detergent as well as being eco-friendly.

An extra rinse will ensure that any powder residue Is removed as this can deteriorate linen fibres affecting their longevity.

Use a mild detergent and skip the fabric softener. Linen softens dramatically over time so no need to add softener.

Drying:
Air drying Is best but can leave your bedding feeling a touch stiff at first. To remedy this, we recommend a combination of line and machine drying. Stick your bedding In to the dryer for 10 minutes to soften, then hang on the line or spread flat whilst still damp to allow gravity to get rid of wrinkles.

Please note that linen dries faster than cotton so adjust tumble drier times accordingly to avoid scorching.

Ironing:
At Piglet we love the effortless, elegant texture of natural linen, however, they can be ironed whilst damp with a medium-hot iron, or steamed.

Stain Removal:
We strongly advise trying to tackle any stains as soon as possible by sprinkling with baking soda and adding a few drops of vinegar then blotting (not scrubbing). Bleaching Is not recommended as It breaks down fabric fibres.

Storage:
We recommend storing your bedding in your Piglet linen bag when not in use to prolong longevity.

 Should I choose linen, linen blend or cotton bedding? 
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The choice between the three fabrics is really down to personal preference, but if you need help deciding, head to our Journal and take a look at our Bedding Fabric Buying Guide to find out which bed linen fabric is right for you.

Can I see the fabrics before buying?
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We understand that sometimes you need to see and feel the real thing before deciding, especially when it comes to your bedding. You can order up to five free fabric swatches. Simply click on a color and click on “order swatch sample”. 

What is a 'Bundle Builder'?
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We believe the best homes aren't perfect, they're personal. Our Bundle Builders are designed with this in mind, and our Linen Bundle Builder and Cotton Bundle Builder let you mix and match duvet covers, pillowcases, sheets and other bedding extras to create a look that's completely unique to you and your home. 

Can my sleepwear be monogrammed?
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Yes it can! Make your sleepwear extra personal by adding your own initials or someone else’s for a very thoughtful gift. You can add this by selecting “add monogramming” underneath your chosen pajamas. Choose from six thread colors and up to three letters. Currently this service is only available on our men and women’s pajama sets, as well as our night shirts. The initials will be sewn above the breast pocket. 

Can I buy wholesale from Piglet in Bed?
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If you are a wholesaler and would be interested in purchasing Piglet in Bed products, we would love to hear from you! Please contact team.usa@pigletinbed.com for more information on how to set up an account with our wholesale website. 

What are the different dimensions/ sizes for bedding?
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Please check the size guide on the relevant product page

What are the different dimensions/sizes for pillows?
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LENGTH WIDTH
Standard 75 cm 50 cm
Super King 90 cm

50 cm

Square 67cm

67cm

What are the different sizes of the women's sleepwear products?
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X-Small Small Medium Large X-Large XX-Large
US Sizes 8 10 12 14 16 18
CM IN CM IN CM IN CM IN CM IN CM IN
Long Sleeve Pajama Shirt
Chest 105 41.3 109 42.9 114 44.9 119 46.9 125 49.2 131 51.6
Sleeve Length 57.7 22.6 58 22.8 59 23 60 23.6 61 24 62 24.5
Short Sleeve Pajama Shirt
Chest 107 42 111 43.7 116 45.7 121 47.6 127 50 133 52.4
Sleeve Length 17.7 7 18 7.1 18.5 7.3 19 7.5 19.5 7.7 20 7.9
Trousers
Inside Leg 75 13.8 75 13.8 75 13.8 75 13.8 75 13.8 75 13.8
Waist Relaxed 68 27 72 28 77 30 82 32 88 34 94 37
Waist Extended 93 36.5 97 38 102 40 107 42 113 44.5 119 46.9
Hip 109 43 113 44 118 46 123 48 129 51 135 53
Shorts
Inside Leg 7.5 3 7.5 3 7.5 3 7.5 3 7.5 3 7.5 3
Waist Relaxed 68 27 72 28 77 30 82 32 88 34 94 37
Waist Extended 93 36.6 97 38 102 40 107 42 113 44.5 119 46.9
Hip 105 41.3 109 43 114 44.8 119 46.9 125 49.2 131 51.6

 

What are the different sizes of the men's sleepwear products?
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X-Small Small Medium Large X-Large
CM IN CM IN CM IN CM IN CM IN
Pajama Shirt
Chest 102 40 112 44 117 46 122 48 124 49
Sleeve 43 18 46 18 46 18 48 19.5 48 19
Trousers
Inside Leg 74 29 79 31 81 32 84 33 84 33
Leg Width 66 26 69 27 74 29 76 30 81 32
Elastic Waist (Not Outstretched) 66 26 71 28 74 30 80 31 84 33
Elastic Waist (Outstretched)
104 41 110 43 114 45 118 46 122 48
What are the different sizes of the loungewear products?
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X-Small Small Medium Large X-Large
IN IN IN IN IN
Joggers
Inside Leg 26.5
26.5
26.5
26.5
26.5
Leg Width 10.5 11 12 12 12.5
Rise 14.5 15 15 15.5 16
Waist 28.5 29 30 31.5 32.5
Bag Size 15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
Merino Wool Leggings
Inside Leg 27 27 27.5 27.5 28
Leg Width 9 9 9.5 10 10.5
Rise 11 12 12 12.5 12.5
Waist 24.5 25 27 27.5 28.5
Bag Size
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
Merino Wool Wide Leg Trousers
Inside Leg 25 25.5 25.5 25.5 25.5
Leg Width 9.5 10.5 10.5 11 11.5
Rise 12.5 12.5 13 14 14
Waist 29 30 30 32 32.5
Bag Size
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
Merino Wool Hoodie
Arm Length 21 21 22 22 22.5
Chest Measure 44 46 46 48 50
Bag Size
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
Merino Wool Round Neck Jumper
Arm Length 21.5 23 23 23 23
Chest Measure 35 36 38 39 41
Bag Size
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12
15.5 x 12

 

Merino Socks - Bag Size 8 x 4 inches

Eye Pillow - Bag Size 8 x 4 inches

About Wallow Products
Are any Wallow products tested on animals?
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No – none of our products or raw ingredients are tested on animals.

Do Wallow products have an expiry date?
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Yes, you’ll see a small jar symbol on each label with a number inside (e.g. 12M or 9M). This refers to the number of months the product will be at its best after opening.

Are Wallow products safe to use during pregnancy?
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Our products contain natural ingredients and essential oils. Everyone’s skin can react differently, especially during pregnancy, so we always recommend speaking to a dermatologist if you have any concerns.

What should I do if I have a reaction to a Wallow product?
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Please stop using the product immediately. You can return it to the place of purchase, or contact us directly at team.usa@pigletinbed.com or by clicking here.

Do Wallow products contain parabens?
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No – all our products are free from parabens.

Are the ingredients natural?
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Yes – our products are made with natural ingredients. The only exceptions are:

Dehydroacetic acid and phenoxyethanol (used as preservatives in body creams)

Benzyl alcohol (used as a preservative in hand and body wash)

Where are Wallow ingredients sourced from?
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We carefully and responsibly choose ingredients and raw materials from the UK and the rest of the world, many of which are organic and choose quality over price. We work with trusted suppliers to ensure quality and traceability across our range.

Can I recycle the packaging?
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Wallow packaging is designed to have as small an environmental impact as possible.

- Glass and aluminium bottles: recyclable via your standard kerbside recycling bin.


- Refill pouches: widely recyclable at most supermarket soft plastics collection points across the UK, or at our stores. To recycle your pouch, simply remove the spout first – then it’s ready to go.


- Plastic pumps: these are made from mixed plastics and are therefore not recyclable. We encourage you to reuse your washes and creams by holding onto the bottles and purchasing our handy refill pouches.

How do I get the most out of my Wallow candle?
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Our candles are made from a clean-burning soy wax blend and have a total burn time of around 50 hours.

To make the most of it:

- On the first burn, allow the candle to burn for 4–5 hours or until the entire surface has melted to the edges. This helps prevent tunnelling and ensures an even burn.


- Trim the wick to around 5mm before each burn to avoid smoke and uneven flames.


- Always burn your candle on a heatproof surface and never leave it unattended.

My body oil looks a little cloudy – is that normal?
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Yes – this can happen when the oil has been stored in cooler conditions. The natural ingredients may cause the oil to look cloudy, but this will clear up once it returns to room temperature.

Contact
How can I contact you by email?
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Drop us a line any time at: team.usa@pigletinbed.com

We will always reply within 24 hours!

How can I find you on social media?
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There's nothing that makes us happier than seeing your photos, comments and feedback!

Find us on:

Instagram
TikTok
Facebook
Pinterest

About our shipping, returns & exchanges
What are your shipping methods and how long until I receive my order?
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All US orders over $99 are shipped for FREE

Orders are shipped via DHL or FedEx.

Orders are usually dispatched within 5 workings days 

Due to recent changes in US customs clearance processes, including new tariff rules and the removal of the de minimis threshold, orders shipping to the United States may take a little longer to arrive. We’re on it with our shipping partners and doing everything we can to keep things moving smoothly

For full details please visit our Shipping & Delivery page. 

Tell me a bit about your packaging
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We know that reducing plastic waste is as important to you as it is to us. So we use recyclable materials across all of our packaging wherever possible.

Typically your order is wrapped in string and packed in a linen drawstring bag. It's then wrapped in brown paper and popped into a cardboard box ready to be shipped to your doorstep.

If you would like any further details on this, get in contact with us at team@pigletinbed.com.

How do I return an item?
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Returns are super simple and FREE for US customers. 

For full details please visit our Returns page.

Can I return my Wallow product?
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Unopened and unused products can be returned within 30 days. If the product has been used (for example, if it has already been dispensed via the pump), we’re unable to accept a return.If you have any questions or would like to return a product for another reason, please get in touch at team.usa@pigletinbed.com and we’ll be happy to help.


Please see our full Returns Policy here.

I received a Wallow product as a gift. Can I return it without a receipt?
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Please email us at team.usa@pigletinbed.com with the details and we’ll do our best to help.

Will I be charged import duties? 
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Piglet in Bed covers any applicable import duties for orders to the US & Canada.

What are your shipping rates?
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Destination Shipping Type Order Value Shipping Cost
United States & Canada Tracked Domestic Shipping $99.00 USD and up FREE
Tracked Domestic Shipping Over $1.00 - $98.99 USD $8.50 USD

 

Piglet in Bed covers any applicable import duties for orders to the US & Canada.

Orders & Discounts
What do I do if I want to cancel or change my order?
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No problem at all! Just get in contact with us at team.usa@pigletinbed.com and we'll sort out whatever you need.

What forms of payment do you accept?
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You can safely and seamlessly pay through any of the following:

Visa, MasterCard, American Express and PayPal

I have an issue with my order
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For any faulty, missing or wrong items received give us a shout at team.usa@pigletinbed.com.

Do you sell gift cards?
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Yes, of course! What a great present idea.

You'll find them here.

Unfortunately you cannot use a discount code when purchasing this product.

What are the T&Cs for promotions and discounts?
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Site and promotional discounts cannot be used in conjunction with sale or last chance items, or with any other discount codes, including Piglet Perks.

How do I get my FREE tote bag?
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It’s super easy! Just shop anything from our Back to College collection, then add a tote bag to your bag before you check out. The price of the tote will automatically come off at checkout – no code needed!

This offer is only available when you buy from the Back to College collection, and it's limited to one free tote per order - while stocks last!

If you have any questions, feel free to reach out to our team here. Happy shopping!

Piglet Perks
What are Piglet Perks?
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This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Who can join?
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Anyone with an account is automatically enrolled. You can create an account with us at here.

How do I earn points?
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You can earn points for all sorts of activities and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

How do I view my points balance?
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Your point balance is on every page in the top bar.

How do I redeem my points?
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Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limit to how many points I can earn?
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No. The sky's the limit!

What do 'approved', 'pending' and 'cancelled' statuses mean?
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Approved: These points can be redeemed on rewards immediately

Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

Why did my account balance go down?
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You, or someone you referred, cancelled or returned a purchase.

I completed an activity but did not receive points!
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It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points at checkout?
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Not directly - please redeem your points for a voucher which can then be applied during checkout.

How do I leave the scheme?
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If you no longer wish to earn points, please contact us and ask to be un-enrolled. We'll un-enroll you and you will lose any points you have accrued.

What happens if I want to rejoin the scheme?
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Just contact us and we'll re-enroll you. However, your point total will begin from zero.

How can I report a problem or leave feedback?
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Please use our normal contact details team@pigletinbed.com.

Something went wrong, please contact us!

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