FAQ

As well as being exceptionally soft, linen's natural long fibres help to regulate your body temperature as you sleep with its breathability and high moisture absorbency. It's also perfectly weighted which helps to ease you into a wonderful deep sleep.

Linen is perfect for every season - fresh in the summer and warm in the winter. Another great quality of linen bedding is that it gets softer and softer with wear.

The production of linen is very sustainable as every part of the flax plant can be used. It is a rotation crop, farmed naturally in small batches.

Additional information can be found on www.mastersoflinen.com. If you're interested in finding out more.

Our linens are sourced in France and sewn in China. We then package and ship your orders from our warehouse in Illinois.

There is a common misconception that linen Is a tricky fabric to care for but it is actually very durable and low maintenance.

Linen is a natural fabric that becomes softer and more absorbent with use (which is why we are such big fans) and Is a breeze to care for. Here are a few pointers to help you make your linens last.

Washing:
Linen can be machine washed as well as hand washed. However, dry cleaning is not recommended.

Wash on a warm gentle cycle. A 40 degree wash is perfect for removing dirt and natural body oils, dissolving washing detergent as well as being eco-friendly.

An extra rinse will ensure that any powder residue Is removed as this can deteriorate linen fibres affecting their longevity.

Use a mild detergent and skip the fabric softener. Linen softens dramatically over time so no need to add softener.

Drying:
Air drying Is best but can leave your bedding feeling a touch stiff at first. To remedy this, we recommend a combination of line and machine drying. Stick your bedding In to the dryer for 10 minutes to soften, then hang on the line or spread flat whilst still damp to allow gravity to get rid of wrinkles.

Please note that linen dries faster than cotton so adjust tumble drier times accordingly to avoid scorching.

Ironing:
At Piglet we love the effortless, elegant texture of natural linen, however, they can be ironed whilst damp with a medium-hot iron, or steamed.

Stain Removal:
We strongly advise trying to tackle any stains as soon as possible by sprinkling with baking soda and adding a few drops of vinegar then blotting (not scrubbing). Bleaching Is not recommended as It breaks down fabric fibres.

Storage:
We recommend storing your bedding in your Piglet linen bag when not in use to prolong longevity.

You can order swatches of as many of our fabrics as you like here.

Drop us a line any time at: team.usa@pigletinbed.com

We will always reply within 24 hours but usually much sooner!

There's nothing that makes us happier than seeing your photos, comments and feedback!

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US Shipping:

US orders are currently dispatched from our Illinois HQ by UPS. Canadian orders are dispatched from Illinois by USPS.

Deliveries to the United States and Canada can be expected in 2 to 8 working days.


Please bear in mind that depending on where you live, the time it may take for your item(s) to reach you may vary.

Please note that Canadian orders will be subject to import duties.

We know that reducing plastic waste is as important to you as it is to us. So we use recyclable materials across all of our packaging wherever possible.

Typically your order is wrapped in string and packed in a linen drawstring bag. It's then wrapped in brown paper and popped into a cardboard box ready to be shipped to your doorstep.

If you would like any further details on this, get in contact with us at team@pigletinbed.com.

If you are unhappy with your purchase for any reason, we will be happy to offer you a full refund within 90 days. If your item is unused and in the same condition that you received it then you will be entitled to a refund. However we do not accept returns on monogrammed items, liquids, or sealed items such as bath salts. Otherwise we can offer you a free return.

Click here to generate a free return

Refunds

Once your return is received, we'll send you an email to notify you that we've received it and that the refund is on its way! We will reimburse you to the credit card you used to order or through the original method of payment.

Exchanges

If your item is faulty or damaged we will be more than happy to replace it for you. If change your mind about the colour or size, drop us an email at team.usa@pigletinbed.com.

For any locations other than the US, Canada or US Outlying Islands please visit our UK Site

No problem at all! Just get in contact with us at team.usa@pigletinbed.com and we'll sort out whatever you need.

You can safely and seamlessly pay through any of the following:

Visa, MasterCard, American Express and PayPal

For any faulty, missing or wrong items received give us a shout at team.usa@pigletinbed.com.

Yes, of course! What a great present idea.

You'll find them here.

Unfortunately you cannot use a discount code when purchasing this product.

Your discount code is written on our little thank you note included in your package.

Get in contact with us at team.usa@pigletinbed.com if you have any issues.

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Anyone with an account is automatically enrolled. You can create an account with us at here.

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

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Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

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It can sometimes take a few minutes for us to process your activity and provide your points.

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If you no longer wish to earn points, please contact us and ask to be un-enrolled. We'll un-enroll you and you will lose any points you have accrued.

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Please use our normal contact details team@pigletinbed.com.