Accessibility Statement

Contact Us

Our friendly customer happiness team is on hand to help with any questions. Drop us a line at team.usa@pigletinbed.com or get in touch via our Virtual Assistant

For wholesale or trade enquiries, reach out to us at wholesale.usa@pigletinbed.com. 

See a selection of our FAQs below 

What are your shipping methods and how long until I receive my order?
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All US orders are shipped for $25.

Orders are shipped via DHL or FedEx.

Orders are usually dispatched within 5 workings days 

Due to recent changes in US customs clearance processes, including new tariff rules and the removal of the de minimis threshold, orders shipping to the United States may take a little longer to arrive. We’re on it with our shipping partners and doing everything we can to keep things moving smoothly

For full details please visit our Shipping & Delivery page. 

What do I do if I want to cancel or change my order?
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No problem at all! If you placed your order in the past 25 minutes, our Virtual Assistant can help you cancel or amend the items in your order.

For orders placed over 30 minutes ago, just get in contact with us at team.usa@pigletinbed.com and we'll sort out whatever you need.

How do I return an item?
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Returns are super simple and FREE for US customers. 

Click here to REGISTER YOUR RETURN 

Unfortunately we're not currently able to offer free returns to customers outside of the US.

I want to know when an item is back in stock
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We’ll always share a back in stock date on the product page when we have one. You’ll find it just below the ‘Email me when available’ button.

If there’s no date shown, it means we don’t have a confirmed restock date just yet. Sign up for back in stock email or SMS notifications and we’ll let you know as soon as it’s available.

Something went wrong, please contact us!

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